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At LULU IN THE SKY, we believe that great style comes with a great shopping experience. Whether you have a question about our dresses, need help with an order, or would like more information about our collections, we're always happy to hear from you.
Your experience means a lot to us. Our team is here to make your time with LULU IN THE SKY as easy, enjoyable, and worry-free as possible.
Customer Support Email
For questions about products, sizing, orders, shipping, returns, or anything else related to your shopping experience, please reach out to us by email.
If you're contacting us about an existing order, including your order number and a brief description of your question will help us assist you more efficiently.
Our Customer Support Team aims to respond to inquiries within 24–48 business hours. During holidays or particularly busy periods, responses may take a little longer.
Thank you for your patience. Every message matters to us, and we'll do our best to help.
LULU IN THE SKY
19543 Rum River Ct
Katy, TX 77449
United States
Business Correspondence Only – Not a Return Address
Please contact our Customer Support Team before sending any returns or exchanges. We'll provide the appropriate instructions and return information when applicable.
At LULU IN THE SKY, we're more than a place to find your next favorite dress. We want to be part of the little moments that make you feel confident, beautiful, and completely yourself.
Thank you for being here and letting us be part of your style journey. We look forward to hearing from you and making your experience with us a lovely one.
With love,
The LULU IN THE SKY Team
Your Style, Your Moment.
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